Here Is What Our Clients Are Saying

“Victoria and I just want to tell you how pleased we are with the paint job completed on our house. It turned out amazing and we have received numerous compliments. I have and will recommend Ross Painting & Concrete Coatings to all.”
Bob and Victoria N., Santa Rosa

“I would like to say what a professional job your painters do. You have a remarkable system for painting, the likes I have never seen. You have set it up so perfectly and then have people who implement it. We are so impressed.
Please use my name and also Sam’s as a reference anytime you would like. With construction so difficult for most people, we can reassure them that they have made the best choice possible when they hire your company.”

Carol M.

“… Just an FYI. Your staff is awesome. Excellent work and very professional.
It is a joy working with them. We talked to our neighbor and they signed a contract to have their house painted next week with you. I have another friend who is looking at getting an estimate in the near future. So keep up the great work… Thanks again.”

David S., San Francisco East Bay

“Thank you again for the wonderful work that your team did on my house.
Meticulous, client-focused, responsive, reliable, and no drama…these mean a ton to me.”
Corte Madera, CA

“…We wanted to let you know that the painters you sent to work on the house were great.
Alexander was wonderful to work with–he was here at 8AM every morning–worked all day–very professional–very careful–and definitely wanted to do a very nice job. He cleaned up every day before he left–very nice person and he really cared about doing a very nice job. There was another painter with him here a few days and he was equally nice and professional. Thank you for hiring top-notch guys to work for you. They have done a very nice job and we are very pleased with their work.”

“We are thrilled with the outcome…
Your crew did a wonderful job, they were always respectful, thoughtful and they worked hard. We have only positive feedback and if you need a future reference please feel free to provide our contact information. I was surprised how efficiently the tackled this house.”
Thank you for everything.”

“Hi Dan! We’ve been very pleased by the quality of your work! I’m very serious about that and I’m so glad Glen introduced us to you!
You’ve been nothing but professional.”
Kentfield, CA

“Paint looked great. Especially considering the below our standard drywall install.
Client didn’t want to go too far with the finishing and you still did great. So good job. We are about to embark on a lot of work coming up in the next couple of months and you will definitely be getting plans to bid.”
San Francisco North Bay, CA

“I cannot begin to express what a great job your guys did over here at our showroom…
… I really wanted our front entry door to be beautiful, and just done. The crew arrived on time on Tuesday and worked methodically, (not slowly, not quickly), but just consistently throughout the day to prepare the doors for primer. Then, again on Wednesday, Thursday, and Friday: methodically applying the interior and exterior lacquer and paint. They cleaned up throughout the day so that there wasn’t a lot of mess at the end of the day. Even during the light sanding, there was a minimum of dust. So well done. I am so pleased with the whole experience of working with your company. I am so excited to refer you to my clients here in Napa Valley!”
Healdsburg, CA

“…The splendid grey-and-white stucco house in Presidio Heights…
Inside, it’s frankly mind-blowing, with the kind of finishes that don’t appear to have been done by mere human hands- whether glossy, matte or somewhere in between. …”
—Philip Ferrato
San Francisco, CA

“You were the superstars…
I want to thank you for all the great work that you did on this project as well as your team. You really were the superstars on this project making things happen and really working with the client and Van Acker.
I appreciate all that you did and look forward to working with you on future projects.”
—Project Manager
Pacific Heights, San Francisco, CA

“19 years… residential and commercial… total customer satisfaction.
I have used the services of Ross Painting for both commercial and residential projects for the past 19 years. Over the years I have watched them grow from a hardworking entrepreneurial painting company to one that is capable of servicing any individual or company’s needs in the Bay area.
I have had Ross Painting & Concrete Coatings do both residential and commercial work for me. They have painted several of my personal residences as well as a hotel that we own in Berkeley. Each experience with Ross Painting & Concrete Coatings has resulted in total customer satisfaction. They do excellent work, are well organized, clean and are very sensitive to customer needs and desires. Their prices have always been both competitive and fair. I will continue to use them for all of my future painting needs and would recommend them very highly for both home and commercial projects.”
—D. Turner
Berkeley, CA

“Our building looks beautiful…
Ross Painting & Concrete Coatings was contracted to paint the exterior of our three-story office building in Novato. We are delighted with the work that Ross Painting & Concrete Coatings did. They worked cleanly, kept a tidy job site and consistently handled every detail of the rather complex painting job with expertise and professionalism. Chris Brown (the manager) kept in contact with me throughout the project, which is always so helpful. Chris is competent and a very professional man to work with. His painting crew was great to work with also.
The contract was performed on time and for the amount quoted. The finish job is excellent and our building looks beautiful. Ross Painting & Concrete Coatings is a great painting company, I recommend them highly and will continue to use them on any future painting contracts.”
—M. Rivers
Novato, CA

“The paint job is fabulous!
We are thrilled with the results! The railing looks great, and the paint job is fabulous. The painters did a super job, and we really appreciate it. Thanks for hanging in there with us and ensuring that the project was brought to a successful completion!”
—H. Steinberg

Customer Bill of Rights

1 – You have the right to a detailed scope of work explaining our understanding of what is requested and what you can and should expect from us to complete your job.
2 – You have a right to on-time performance, with deadlines strictly adhered to. To this end we will be organized, punctual and prepared to work efficiently each workday (and hour).
3 – You have the right to expect “NO SURPRISES” performance on our part. By communicating with you and other contractors you may have on your job and by maintaining an updated calendar of our own schedule, we will have the foresight to warn you and others of potential conflicts in scheduling or cost increases.
4 – You have a right to expect and receive our total cooperation. When working with you or other contractors we will always do our part to keep the whole job on track and moving smoothly.

5 – You have a right to expect us to keep your interests in mind. We will never take your job or your money for granted. In the beginning as the job progresses and during any changes we will provide you with whatever options and alternatives we can find, along with our recommendations, to keep you in the driver’s seat.
6 – You have a right to expect us to work safely. Accidents aren’t good for anyone. To protect the persons and possessions around your home/worksite and to maintain a reliable crew, we make safety our first priority.
7 – You have a right to expect us to be neat, clean and organized. We will protect property from paint drips and over-spray, work with you to set up a designated shop area that meets your approval, return our tools and materials to the shop at the end of each day and leave the work area clean and tidy until the job is done.

Contact us to schedule your FREE Estimate today (415) 455-0766