Untitled Document

DEAR PROSPECTIVE CLIENT,

WHETHER YOU ARE A HOME OWNER WITH AN IMPROVEMENT PROJECT OR A BUSINESS, PERSON WITH A COMMERCIAL JOB, THANK YOU FOR CONSIDERING ROSS PAINTING. I HOPE AND BELIEVE THAT AFTER YOU HAVE DONE ALL OF YOUR RESEARCH, I WILL HAVE THE OPPORTUNITY TO ADD YOUR NAME TO OUR LIST OF SATISFIED CUSTOMERS.

AS THE OWNER AND OPERATOR OF ROSS PAINTING, I HAVE OVER 21 YEARS EXPERIENCE IN PAINTING. THIS COVERS VIRTUALLY ALL ASPECTS OF INTERIOR, EXTERIOR, COMMERCIAL, RESIDENTIAL AND SPECIALTY PAINTING. BUT, BEYOND THAT KNOWLEDGE AND EXPERIENCE I BRING WITH ME TO EACH AND EVERY JOB, A REAL COMMITMENT TO PERFORM AS EXPECTED AND PRODUCE A TRULY SATISFIED CLIENT, ONE WHO WILL BOAST OF A BEAUTIFUL JOB! TO THIS END, PLEASE FIND OUR "PLEDGE OF QUALITY" ATTACHED.

OUR PLEDGE OF QUALITY

IN AN EFFORT TO ASSURE YOUR COMPLETE SATISFACTION, WE PLEDGE:

TO BE CLEAR ON OUR PROMISE AND WHAT IS INCLUDED IN OUR PROPOSAL
WE WILL PROVIDE A DETAILED SCOPE OF WORK EXPLAINING OUR UNDERSTANDING OF WHAT IS REQUESTED AND WHAT YOU CAN AND SHOULD EXPECT FROM US.

TO GET THE JOB DONE ON TIME
TO THIS END WE WILL BE ORGANIZED, PUNCTUAL, AND PREPARED TO WORK EFFICIENTLY EACH WORK DAY (AND HOUR).

TO AVOID SURPRISES
BY COMMUNICATING WITH YOU AND OTHER CONTRACTORS YOU MAY HAVE ON YOUR JOB, AND BY MAINTAINING AN UPDATED CALENDAR OF OUR OWN SCHEDULE, WE WILL HAVE THE FORESIGHT TO WARN YOU AND OTHERS OF POTENTIAL CONFLICTS IN SCHEDULING OR COST INCREASES.

OUR COOPERATION
WHEN WORKING WITH YOU OR OTHER CONTRACTORS WE WILL ALWAYS DO OUR PART TO KEEP THE WHOLE JOB ON TRACK AND MOVING SMOOTHLY.

TO KEEP YOUR INTERESTS IN MIND
WE WILL NEVER TAKE YOUR JOB OR YOUR MONEY FOR GRANTED. IN THE BEGINNING AS THE JOB PROGRESSES AND DURING ANY CHANGES WE WILL PROVIDE YOU WITH WHATEVER OPTIONS AND ALTERNATIVES WE CAN FIND, ALONG WITH OUR RECOMMENDATIONS, TO KEEP YOU IN THE DRIVER S SEAT.

TO WORK SAFELY
ACCIDENTS AREN'T GOOD FOR ANYONE. SO, TO PROTECT THE PERSONS AND POSSESSIONS AROUND YOUR HOME/WORK SITE, AND TO MAINTAIN A RELIABLE CREW WE MAKE SAFETY OUR FIRST PRIORITY.

TO BE NEAT, CLEAN, AND ORGANIZED
WE WILL PROTECT PROPERTY FROM PAINT DRIPS AND OVER-SPRAY, SETUP A DESIGNATED SHOP AREA (THAT MEETS YOUR APPROVAL), RETURN OUR TOOLS AND MATERIALS TO THE SHOP AT THE EN OF EACH DAY, AND LEAVE THE SHOP AREA CLEAN AND TIDY.




		Daniel F. Ross (415) 455-0766 Fax: (415) 455-0181 P.O. Box 3317, 42 Woodland Avenue San Rafael, CA 94901
FREE ESTIMATES 415.455.0766	DEAR PROSPECTIVE CLIENT, WHETHER YOU ARE A HOME OWNER WITH AN IMPROVEMENT PROJECT OR A BUSINESS, PERSON WITH A COMMERCIAL JOB, THANK YOU FOR CONSIDERING ROSS PAINTING. I HOPE AND BELIEVE THAT AFTER YOU HAVE DONE ALL OF YOUR RESEARCH, I WILL HAVE THE OPPORTUNITY TO ADD YOUR NAME TO OUR LIST OF SATISFIED CUSTOMERS. AS THE OWNER AND OPERATOR OF ROSS PAINTING, I HAVE OVER 21 YEARS EXPERIENCE IN PAINTING. THIS COVERS VIRTUALLY ALL ASPECTS OF INTERIOR, EXTERIOR, COMMERCIAL, RESIDENTIAL AND SPECIALTY PAINTING. BUT, BEYOND THAT KNOWLEDGE AND EXPERIENCE I BRING WITH ME TO EACH AND EVERY JOB, A REAL COMMITMENT TO PERFORM AS EXPECTED AND PRODUCE A TRULY SATISFIED CLIENT, ONE WHO WILL BOAST OF A BEAUTIFUL JOB! TO THIS END, PLEASE FIND OUR "PLEDGE OF QUALITY" ATTACHED. OUR PLEDGE OF QUALITY IN AN EFFORT TO ASSURE YOUR COMPLETE SATISFACTION, WE PLEDGE: TO BE CLEAR ON OUR PROMISE AND WHAT IS INCLUDED IN OUR PROPOSAL WE WILL PROVIDE A DETAILED SCOPE OF WORK EXPLAINING OUR UNDERSTANDING OF WHAT IS REQUESTED AND WHAT YOU CAN AND SHOULD EXPECT FROM US. TO GET THE JOB DONE ON TIME TO THIS END WE WILL BE ORGANIZED, PUNCTUAL, AND PREPARED TO WORK EFFICIENTLY EACH WORK DAY (AND HOUR). TO AVOID SURPRISES BY COMMUNICATING WITH YOU AND OTHER CONTRACTORS YOU MAY HAVE ON YOUR JOB, AND BY MAINTAINING AN UPDATED CALENDAR OF OUR OWN SCHEDULE, WE WILL HAVE THE FORESIGHT TO WARN YOU AND OTHERS OF POTENTIAL CONFLICTS IN SCHEDULING OR COST INCREASES. OUR COOPERATION WHEN WORKING WITH YOU OR OTHER CONTRACTORS WE WILL ALWAYS DO OUR PART TO KEEP THE WHOLE JOB ON TRACK AND MOVING SMOOTHLY. TO KEEP YOUR INTERESTS IN MIND WE WILL NEVER TAKE YOUR JOB OR YOUR MONEY FOR GRANTED. IN THE BEGINNING AS THE JOB PROGRESSES AND DURING ANY CHANGES WE WILL PROVIDE YOU WITH WHATEVER OPTIONS AND ALTERNATIVES WE CAN FIND, ALONG WITH OUR RECOMMENDATIONS, TO KEEP YOU IN THE DRIVER S SEAT. TO WORK SAFELY ACCIDENTS AREN'T GOOD FOR ANYONE. SO, TO PROTECT THE PERSONS AND POSSESSIONS AROUND YOUR HOME/WORK SITE, AND TO MAINTAIN A RELIABLE CREW WE MAKE SAFETY OUR FIRST PRIORITY. TO BE NEAT, CLEAN, AND ORGANIZED WE WILL PROTECT PROPERTY FROM PAINT DRIPS AND OVER-SPRAY, SETUP A DESIGNATED SHOP AREA (THAT MEETS YOUR APPROVAL), RETURN OUR TOOLS AND MATERIALS TO THE SHOP AT THE EN OF EACH DAY, AND LEAVE THE SHOP AREA CLEAN AND TIDY.